General FAQ

General - Frequently Asked Questions

1.  What is QuantDirection?

QuantDirection is an easy to use but powerful platform that gives users deep insight into price movements in the market. By harnessing computational statistics and machine learning, the platform uses artificial intelligence to find repeatable patterns in price movements, effectively leveling the playing field. Now, retail traders possess the tools to anticipate price changes before they occur.

2. What is included in the Free Trial?

The Free Trial includes the full features of the Platform under the plan you have selected.  There are two plans with varying term lengths.  They are the Base Plan & Premium Plan.  Both available monthly, quarterly or annually.  

3.  Which Symbols are tracked with each of the Subscription Plans?

The difference between the two plans is entirely in the symbols they offer.  The Base Plan currently tracks the S&P 500 (via SPDR SPY ETF, Nasdaq 100 (via Invesco QQQ ETF) , Russell 2000 (via iShares IWM ETF).  The Premium Plan includes the Base Plan symbols plus CME E-Mini Futures /NQ,  /RTY, /ES, and Chicago Board of Exchange (CBOE) SPX, and Apple: AAPL, Amazon: AMZN, Google: GOOG, Nvidia: NVDA, & Tesla: TSLA.   

4.  How can I learn more about the QuantDirection method?

Read "A Guide to Quantitative Directional Training" available from Amazon and Barnes and Noble ($24.95) or free when you create a free trial account.  You can also reference the QuantDirection Knowledge Base for articles, videos & definitions, on getting started, platform features and how to tips.

5.  How long does it take for my free trial of a paid plan to activate?

Service activation is immediate.  Your free trial will begin upon service activation.  To order any service or free trial go here.  If you don't receive a welcome e-mail immediately after your sign up, please e-mail support@quantdirection.com, or you can contact us via the online chat or through our contact us page

6.  How often is the database updated?

The databases are updated at the end of each quarter.  Historical data does not change but the search engine includes data up through the last trading day of the prior quarter.  That means that there is always 5 years of historical data such that as new data is added then the oldest data is removed. 

7.  How can I arrange for a media interview or speaking opportunity?

Please reach out to cyoung@quantdirection.com or use the contact us form.

8.  What is meant by Probability and what is the difference between probability and correlation?

Probability is the measure of the likeliness that an event will occur, and lies between 0 (impossibility) and 1 (certainty).  Correlation describes the relationship between two variables, without necessarily implying causation. For example if Price Condition 1 during week 1 is true and Price Condition 1 during week 2 is true we say that they have a 1 correlation.  Correlation coefficients have a -1 to 1 value range and we use the coefficient value to derive the probability value on the basis of Pattern based occurrences.   To determine that a pattern is occuring we like to see that the Correlation coefficients are on the far ends of the spectrum as opposed to showing little or no correlation.

 9.  What is meant by Probability of implied volatility conditions?

As we look for correlations with certain conditions over time we are looking for patterns.  External conditions can disrupt these patterns.  As such we may want to evaluate the data set under controlled conditions which more directly represent our current trading environment.  Since Volatility levels are a measure of perceived risk it can be helpful to filter the data set based on volatility levels that are similar to the current trading environment.  This is done with Advanced Search.  This measures the likeliness that an event will occur given varying levels of volatility.

 10.  What is the target zone level that are used in multi-week scenarios?

We always use the initial week's  expected move targets as the level for all movements including multi-week scenarios.  As such we are comparing price over various timeframes to certain levels of the expected move for the first week of measurement.  For example if there is a condition which says 'If Price opens above Zone 4 on Mon it will close above Zone 4 on 4th Fri.  And if Zone 4 for the current week is say $400.00, then this condition is estimating the probability that price on the 4th Fri will be above $400.00.

11.  How do I reset my Password?

To reset your password go to 'Password Recovery' from the Main Menu.

You will need your username you use to login.  If you don’t remember your username, you can find it in your Welcome email.  To locate your Welcome email you can search subject:  "QuantDirection Trial Confirmation".  Sent by QuantDirection Support.

12.  How can I cancel my subscription?

Subscribers may cancel anytime directly from the website.  From the main menu on quantdirection.com select 'Support Center' then select 'My Account'. From the 'My Account' page select 'Manage Subscription' from the menu. Enter your email and the system will authenticate you by sending you an email.  Then select cancel subscription. You will receive a confirmation email. If you need assistance with this process, email support@quantdirection.com.

13.  How can I learn more about reading a Trade Alert?

Please refer to our Knowledge Base Article  "How to Read a Trade Alert" or watch the video.

14. How do I turn off or pause Trade Alerts?

Please refer to our Knowledge Base Article  "How to Pause Trade Alerts" or watch the video.

15.  How can I customize my Trade Alerts?

Please refer to our Knowledge Base Article  "How to Manage Your Trade Alerts" or watch the video.

16. How can I add new Trade Alerts?

Please refer to our Knowledge Base Article  "How to Add Trade Alerts" or watch the video.

17.  What is the difference between deleting an Alert and making it Inactive under Manage Alerts?

If you are sure you do not want to make your reactivate your alert then it's best to delete it.  If you make the alert inactive you will be able to still see it in your manage alerts list.  And you can also sort or search by inactive alerts and see all alerts in this status.  If inactive, you can then reactivate the alert at any time.

18.  Can I only receive alerts under my Weekly Trade Alert Report without receiving the alert in email or SMS?

Yes.  Go to Manage Alerts.  Select the alerts you want to modify or if all alerts check 'Select All'.  Then click on 'Edit'.  Next uncheck the boxes for email and SMS alerts.  Click on Submit.  This will modify all existing alerts.  If you want to have all alerts selected in the future to have the same new delivery preferences then go to Alert Preferences and uncheck both Email and SMS and click 'Next'.

19.  What are Real Time Trade Opportunities Widgets and how are they different than Trade Alerts?

Real Time Trade Opportunities Widgets display price conditions in various categories and high probability levels, that are currently in play.  Trade Alerts occur when these conditions are at the beginning of the price move while the Real Time Trade Opportunities show these price conditions when they are in the same price zone as when the price move began.  To learn more about how Real Time Trade Opportunities Widgets work please refer to our Knowledge Base article "Real Time Trade Opportunities Widgets".

20. How has the QuantDirection method been backtested?

We are able to use actual historical price and options data to run real time simulations over any past time frame.  Since QuantDirection is using actual data in all of it's correlation analyses, the back testing naturally supports the same price movements.

21.  How do I change from a monthly subscription to a term plan?  

From the main menu on Quantdirection.com select 'Support Center' then select 'My Account'. From the 'My Account' page select 'Manage Subscription' from the menu. Enter your email and the system will authenticate you by sending you an email.  If you choose to upgrade to a term plan your current subscription will be prorated.  

22. How do I provide feedback on my QuantDirection experience?

There are three ways to provide us with your valuable feedback:

    Customer Satisfaction Survey

Email Us at support@quantdirection.com

Chat with Us via the Chat interface in the lower right corner of most pages.

23. How do I save a price condition to my favorites?

Input the price condition number and symbol into Advanced Search.  From the results page click on 'Details'.  From the bottom of the details page click on the checkbox 'Save to my Favorites'.  This condition will now appear in your Search Engine under 'My Favorite Conditions' and also on your Dashboard by clicking on the My Favorite Conditions Widget.  Favorite conditions can be deleted from the My Favorite Conditions page under the search engine.  The Dashboard Widget is display only.

Was this article helpful?

Yes

No